⚠️ What the FCA Alerts Say | MuxCap.io - ONLINE SCAM REPORT

By: Amit Kmir / June 26, 2025

On 14 May 2025, the UK’s Financial Conduct Authority (FCA) added MuxCap / muxcap.io to its Warning List, stating the firm is not authorised or registered to carry out regulated financial services in the UK. As a result, if you deal with them:

You won’t have access to the Financial Ombudsman Service.
You won’t be covered by the Financial Services Compensation Scheme (FSCS)—your money isn’t protected if things go wrong.

Updated on 4 June 2025, the FCA reaffirmed the warning: avoid dealing with them—they may be promoting financial products unlawfully.

Red Flags Identified by Other Regulators & Experts

Australia’s ASIC (via MoneySmart) added MuxCap to its Investor Alert List on 14 March 2025, warning it is unlicensed in Australia.
Swiss FINMA flagged the firm for suspicious activity, noting it doesn’t even exist in the Swiss commercial register.
BrokersView explicitly warns: “extreme caution… suspected to be a scam” and asserts the advertised bonuses (up to 75%) are deceptive.
Analysis outlets report MuxCap has “received alerts from at least one regulator”, with compliance issues highlighting it is not legitimate.

Common Scam Tactics Observed

Large “AI-powered” bonuses (up to 75%) to entice users—common in fraudulent platforms.
Professional-looking platforms with slick interfaces and alleged live trading—but withdrawals get delayed or blocked once deposits are made.
Pressure-driven onboarding via account managers pushing quick deposits before users realize it’s unauthorized.

A Victim’s Perspective

One victim recounts a classic scam trajectory:

Deposited $5,000 to unlock a $3,750 bonus.
Initially saw “profits” in a demo-like system.
Withdrawals got stuck, with claims of “bank delays,” then communications abruptly stopped.

Their advice: gather documentation (emails, screenshots), report to regulators and banks, and consider a specialist recovery firm

Key Takeaways & Investor Safeguards

Always verify regulatory status—check official registers (FCA, ASIC, FINMA) before engaging.
Question suspicious incentives—huge bonuses or urgent limited-time offers are often bait.
Test withdrawal capability early—small withdrawals can confirm legitimacy.
Research reputation—use forums, watchdog sites, regulator alerts to validate.
Diversify investments—never put all your funds in one platform, especially unverified ones.
Listen to your instincts—if interactions feel scripted or unprofessional, it’s safer to walk away.

What to Do If You’ve Been Impacted

Document everything: emails, transaction histories, screenshots.
Report immediately: to your bank/card provider, FCA (0300 500 0597), ASIC, FINMA, or relevant regulator.
Pursue recovery: sometimes reversing payments is possible; recovery firms may help but consider costs carefully.
Seek peer support: forums and social media groups often share tips and successes.

Broader Implications for Investors

MuxCap is not an anomaly—it reflects larger trends:

Regulatory arbitrage, where scammers target jurisdictions with fewer checks.
Digital credibility ploys, using slick websites and buzzwords.
Social proof exploitation, with testimonials and fake media to mask illegitimacy.

Final Thoughts

The evidence is clear: MuxCap / muxcap.io is an unauthorised and likely fraudulent entity. Multiple financial regulators have issued warnings. If you’ve interacted with them, it’s crucial to act swiftly—file reports, document everything, and seek assistance.

Staying informed and adopting cautious investment habits are your best defenses. If you’d like, I can help guide you through reporting and recovery options.